Legal
Privacy Policy
Last Updated: January 2025
At WAH Momentz, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or engage our services. Please read this policy carefully.
1. Information We Collect
We collect information you provide directly to us, including:
Contact and Enquiry Information: Name, email address, phone number, wedding date, venue, guest count, budget, and any other details you submit via our enquiry or contact forms.
Account Information: If you create an account (for returning clients or event portals), we collect your login credentials and preferences.
Communications: Records of correspondence — emails, WhatsApp messages, meeting notes — exchanged between you and WAH Momentz in the course of planning your event.
Usage Data: We automatically collect standard server log information, browser type, referring URLs, and pages visited on our website via analytics tools (Google Analytics). This data is anonymised and used solely to improve our website experience.
Contact and Enquiry Information: Name, email address, phone number, wedding date, venue, guest count, budget, and any other details you submit via our enquiry or contact forms.
Account Information: If you create an account (for returning clients or event portals), we collect your login credentials and preferences.
Communications: Records of correspondence — emails, WhatsApp messages, meeting notes — exchanged between you and WAH Momentz in the course of planning your event.
Usage Data: We automatically collect standard server log information, browser type, referring URLs, and pages visited on our website via analytics tools (Google Analytics). This data is anonymised and used solely to improve our website experience.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide our wedding planning services
- Prepare and send proposals, contracts, and invoices
- Coordinate with vendors, venues, and suppliers on your behalf
- Send you updates, reminders, and information relevant to your wedding
- Improve our website and service quality
- Comply with our legal and regulatory obligations
- Send occasional marketing communications (only with your consent; you may opt out at any time)
3. Sharing Your Information
We do not sell your personal information to third parties. We share your information only in the following circumstances:
Service Vendors: We share necessary details (names, dates, venue information) with vendors working on your event — photographers, caterers, decorators, entertainment providers — solely to deliver your wedding services.
Legal Compliance: We may disclose information when required by law, court order, or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with equivalent privacy protections maintained.
Service Vendors: We share necessary details (names, dates, venue information) with vendors working on your event — photographers, caterers, decorators, entertainment providers — solely to deliver your wedding services.
Legal Compliance: We may disclose information when required by law, court order, or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with equivalent privacy protections maintained.
4. Photography and Testimonials
With your permission, we may use photographs and videos from your wedding on our website, social media, and marketing materials to showcase our portfolio. We always ask for explicit consent before doing so. We may also request testimonials — participation is entirely voluntary. If you consented but later change your mind, please contact us and we will remove your content promptly.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data storage, restricted access controls, and secure communication practices. While we strive to protect your data, no internet transmission is completely secure — please contact us immediately if you suspect any security issue.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy, or as required by law. Client data related to completed events is typically retained for 7 years for accounting and legal compliance purposes, then securely deleted.
7. Cookies
Our website uses cookies to improve your browsing experience. Essential cookies are required for the website to function. Analytics cookies (which you may opt out of) help us understand how visitors use our site. You can control cookie settings via your browser. Blocking certain cookies may affect your experience on our site.
8. Your Rights
You have the right to:
To exercise any of these rights, please contact us at wahmomentz@gmail.com.
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to our legal retention obligations)
- Restriction: Request that we limit processing of your data in certain circumstances
- Portability: Request a machine-readable copy of your data
- Object: Object to processing of your data for direct marketing purposes
To exercise any of these rights, please contact us at wahmomentz@gmail.com.
9. Third-Party Links
Our website may contain links to third-party websites (such as venue websites or social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are intended for adults (18 years and older). We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a person under 18, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our website or services after the update constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
WAH Momentz
Email: wahmomentz@gmail.com
Phone: +91 98911 06761
New Delhi, India
WAH Momentz
Email: wahmomentz@gmail.com
Phone: +91 98911 06761
New Delhi, India